Returns & Exchanges
At Scratch and Dent Kits, we stand by our surface repair solutions and offer a 30-day satisfaction guarantee on all unused products. If your kit doesn't meet your restoration needs, we are committed to making it right through a simple return or exchange process.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and a brief explanation of why the kit did not meet your expectations.
- 2.Prepare the Package
Ensure all components, including pigments, fillers, and applicators, are securely packed in their original packaging to prevent leaks during transit.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
- 4.Receive Refund or Replacement
Once our warehouse inspects the returned kit, we will issue a full refund to your original payment method or ship out your requested exchange within 3-5 business days.